Incident Management PowerPoint Template

The Incident Management PowerPoint Template is a comprehensive slide deck of incident management presentations. The incident management process in IT service management (ITSM) focuses on resuming performance quickly after an unexpected error occurs. The templates contain diagrams and graphics to present incident topics such as reports, listing incidents, types, etc. The Incident Management PPT contains table and grid layouts with incident management-related icons. The blue and white color theme of PowerPoint gives a professional look to IT service management presentations.

Incident management is a part of service operation lifecycle stages in the ITIL framework. Service operation focuses on quick response to an event or incident. Here, the incidents are logged and the process of solving them is recorded for further – similar events. The incident management templates are useful for describing such events and their response. You can use a training presentation deck that explains the Incident Management ITIL framework and its components.

The templates of incident management PowerPoint help you add key details of an unforeseen event. These events could be accidents, workplace incidents, security breaches, or system failures. You can download this template for reporting purposes such as accident reports, employee incident reports, customer incident reports, etc. Take an example of a service desk, which is a single point of contact for users to report an incident. It aims to restore IT services to their defined service levels. You can discuss the process of receiving and processing requests and assisting users through an incident resolution system.

The benefits slide of the incident management template is a grid of icons and text placeholders. It highlights six benefits of incident management life cycle including, increased productivity, documentation, user satisfaction, service quality, scope, and software update. Value to business slide shows five bullet points with square icons. Users can list down the ways how incident management system brings value to the business operations. The incident management template for presentations in PowerPoint and Google Slides also includes a template for incident prioritization matrix. It is a table of gauge meters to compare the impact and severity of an accident.

The slide of incident security level is a vertical scale template that shows measures from extreme to insignificant. A communication plan template has 6 segments to display key components of the planning process. The risk matrix template shows the severity of risk vs impact in terms of business importance and probability of occurrence. Incident response planning PowerPoint is a 5 steps timeline template where you can provide business strategy towards an incident. The timeline slides included in the incident handling process template shows a 7 steps roadmap that you can customize according to response process. The 4 steps response plan process diagram shows four basic actions to resolve an incident.

The Incident Management PowerPoint Template consists of flowchart diagrams to help visualize response actions at multiple levels. You can customize these flowcharts according to the company’s incident response strategy planning. The team template contains 4 segments of picture and placeholders, presenting incident management roles & responsibilities.