ITIL Incident Process Slide for PowerPoint

PPT Template for ITIL Incident Management
Presentation of 4 Phases in ITIL Incident Management

ITIL stands for Information Technology Infrastructure Library. It is a library of volumes, describing a framework of best practices for delivering IT services. It contains knowledge about various aspects of IT infrastructure such as the incident process. The ITIL Incident Process Slide for PowerPoint presents four segments of the incident process. This template contains two slides to display a knowledge-centered dashboard. The graphics and colors of these slides make presentation engaging for the audience.

The ITIL incident process in PowerPoint shows four columns namely, identify, investigate, recover, and closure. These are four phases of incident response to resolve issues in the IT system. This template is useful for describing how knowledge management fits within ITIL processes. The Template shows two parts in all four phases. These parts support the knowledge-centered problem resolution.

One example of an ITIL incident process is IT support in the event of a web server outage. The knowledge center provides knowledge-based articles that help solve the problem easily. This presentation template of ITIL processes benefits professionals to visualize knowledge-base for each phase. At the identification stage, for instance, the system receives an alert about a problem. The run book refers to search ok keywords to find information about similar incidents. The investigation process shows the collaboration of team to find insights into the issue. Once recovery is complete, link the recent issue with similar keywords in the database. The closure stage includes a stage of post-implementation issue to verify the solution.

The 2 slides of ITIL incident process in PowerPoint are creative layout designs. Both slides offer modern clipart icons to describe phases of 4 steps process. Users can add text and customize the contents of PowerPoint design from formatting menu bar. The PowerPoint template for ITIL incident process is useful in all business operation-related presentations. Especially in IT incident management, professionals can use PPT slides of ITIL to discuss problem-solving approaches.

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Details (2 slides)

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PowerPoint 2007PowerPoint 2010PowerPoint 2013PowerPoint 2011 MacKeynotePowerPoint 2016PowerPoint 2016 MacOffice 365Google Slides
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