Simple Escalation Process PowerPoint Diagram

The Simple Escalation Process PowerPoint Diagram is a model to present the steps one can take for decision making. This is a flow diagram-based PowerPoint template. Anyone can apply this model for presenting a scheme escalating a raised issue that was not resolved at any initial level. For any problem, ranging from customer support to incident management, this escalation process can act as a catalyst for reaching a feasible conclusion.

Two slides contain different escalation flow diagrams in this Simple Escalation Process PowerPoint Diagram. Each chart begins from a start point and leads to various checkpoints. These checkpoints occur in the form of questions that can either have a “Yes” or “No” answer. If the response of the scenario is directed “No,” then another cascade of questions begins. And if the answer is “Yes,” then the hierarchy goes toward the ending or conclusion. This is how there is a sure turn at every stage that can either terminate the whole dialogue or propose other orientations towards drawing an applicable conclusion. There is an “End of Call” or “Issue Resolved” check-mark at every level. This indicates that no further reasoning is required if the question/problem is resolved until this point.

This Escalation Matrix Template for PowerPoint is applied to formulate a general path to solve any impending problem. For instance, whenever it is found that the frontline service desk cannot cater to the question raised by the client/customer, that query is forwarded to area managers, and even after that, it reaches the technical staff. The hierarchical steps taken at different points can be prepared using this PowerPoint template.

This template can also prepare an issue-handling model for customer support call centers. Here, the customer care representatives can be guided by the template about addressing customers’ issues.

This PowerPoint template is available in both white and blue backgrounds, where anyone can choose between either. One can add its custom text and prepare the presentation in just a few moments. This PowerPoint template is workable in almost every system and efficiently fits every problem-solving hierarchy.