The Support Case Escalation PowerPoint Template provides a set of slides to explain customer services escalation processes. As many businesses know, an efficient escalation process design enables companies to manage leads and tickets systematically. It is among the responsibilities of the customer support team to evaluate and resolve issues. Therefore, a PowerPoint template of support case escalation contains the slides to explain this process, not just to your internal teams but also to the customers. This Escalation Matrix template contains clipart icons of employees showcasing the communication structure. For example, the first slide briefs a ticket moving from technician to supervisor, then to the shift in-charge, and finally to the manager. There is more than one type of support case escalation, including the functional and hierarchical.
This creative Support Case Escalation PowerPoint Template lists several editable elements. The user can find icons, process flow diagrams, and clipart images of support staff. The icons intend to assist users in creating new slides out of the provided elements and discuss new solutions for your teams and customers. Additionally, users can modify the overall layout structure. The cartoon figures of supervisor, manager, and users consist of smaller shapes representing the staff. Resizing or moving those items is easy and practical. Be aware you can customize attributes such as hair, skin, or clothing color. If you were wondering, the included PowerPoint shapes, clipart, flow diagram, and backgrounds are editable.
Please keep in mind our Support Case Escalation PowerPoint Template can also be used for Attrition Rate presentations.