Simple Customer Journey Map Slide Template

Our Simple Customer Journey Map Slide Template provides easily editable slides to organize various components of a customer journey map. A customer journey map consists of five stages of customer experience as they become buyers from prospect users. For instance, lead generation through multiple marketing tracks comes under the first step of the customer journey, i.e., Awareness. After the awareness stage, the users flow through the further steps of the purchase funnel, i.e., consideration, acquisition, service, and loyalty to become the permanent customers of the brand. So, this PowerPoint diagram enables the presenters to list several factors like touchpoints, pain points, solutions, and user actions at each stage of the customer journey map.

The customer journey mapping is done according to the user personas created for the target market. It helps professionals to illustrate each factor involved in this process of making a purchase. So, this diagram shows the five phases of the customer journey arranged in a horizontal row. The design of the slides is professional, and each map segment is represented by an oval shape. Presenters can gather the data on customer experience at each interaction with the brand and list the key points using the provided bullet points with each segment. After the first one, the following slides highlight each map segment individually using distinct colors. It helps presenters to discuss every step with more focus. The appealing color gradients and horizontal arrangement of map sections make this template engaging and easy to understand.

So, you can download the Simple Customer Journey Map Slide Template to showcase the details of your customer journey in a presentable way. This PPT template is entirely editable, i.e., presenters can change the color scheme, font style, and tiles. Alternatively, you can also download our Free Simple Customer Journey Map Slide Template to outline the details of your customer journey map.