Customer Success Diagram PowerPoint Template

The Customer Success Diagram PowerPoint Template is a horizontal view of sales on customer journey. It presents customer success’s impact on customer journey in a single slide of funnel diagram. Unlike a buyer’s journey, this diagram shifts focus on long term customer relations and retention. The first time buyer’s funnel follows a path through attention, decision, and purchase. However, this funnel layout helps describe that journey end after first purchase. This concept is quite relevant to technology or software services in order to retain customers for future business. Because more than 70% of company’s revenue comes from existing customers i.e. renewals and upsells. Customer success strategies become critical for running a business.

The PowerPoint template of customer success diagram display two variations of funnel diagram with two different background layouts. Both diagrams highlight 4 stages of customer journey such as Adoption, Retention, Expansion, and Advocacy. These diagrams further display the strategies for customer success i.e. Upsell and renewals. The second diagram of customer success presents the cycle of renewals and upselling to existing customers. This process cycle involves customer satisfaction strategies and lucrative deals that encourage customer loyalty.

The Customer Success Diagram PowerPoint Template will help business professionals to communicate their retention strategies through graphics. These graphics provide a wholesome view of activities and strategies involved in generating revenue through existing customers. Starting from adoption stage where users learn to use features of product or service. This customer success funnel diagram is an editable PowerPoint template. The users can customize color themes and edit text to demonstrate continuous delivery of value to customers.

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Details (4 slides)

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PowerPoint 2007PowerPoint 2010PowerPoint 2013PowerPoint 2011 MacKeynotePowerPoint 2016PowerPoint 2016 MacOffice 365Google Slides
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