Customer-Centric Diagram for PowerPoint

The Customer-Centric Diagram for PowerPoint is a profile mapping presentation layout. The customer-centric is the sales & marketing approach that focuses on customer experience. A customer-centric business planning includes pre-sales and post-sales strategies to increase profits and gain competitive advantage. Various customer-centric models are used for developing those customer-oriented marketing strategies. The two slides of PowerPoint provide a simplified customer profile that will help develop target marketing segments. A customer in the middle and mapped out attributes give a quick overview of customer preferences.

Customer-Centricity as smart business strategies is important to achieve customer success. It is a win-win for customers and organizations for long-term business relationships. For example, customers will continue to renew a service subscription as long as it fulfills their needs. Every buying decision is based on customer value i.e. is the item worth time and money?. The businesses keep looking for what customers will value and keep delivering that.

The customer-centric data comes from customer experience, customer journey, and values. PowerPoint templates of customer-centric diagram contain different components labels to add that data. These labels are editable shapes that could be modified according to changing attributes based on industry type. Similarly, the customer crop frame could be replaced with a different profile or image.

The first step to a customer-centric experience is to capture customer preferences. Only then, the company can build its products and services around their needs. The PowerPoint template of customer-centricity is a hub and spoke diagram. You can create different target customer profiles based on segmented preferences across marketing channels.