The Net Promoter Score PowerPoint Template is an excellent management presentation tool for measuring customer loyalty and satisfaction. The slides of this PowerPoint present an alternative methodology to the traditional and lengthy customer satisfaction research process. The template contains 16 slides of detail net promoter score designs. This tool is helpful to analyze the loyalty of customers, clients and employees. However, the NPS for employee engagement has four driving components.
The NPS slide deck helps analyze loyalty among customers, clients, and employees (this variant is sometimes known as eNPS). For employee engagement, it features the 4Cs model, Commitment, Connection, Contribution, and Challenges, influenced by eight organizational indicators shown in a circular diagram. This visualization helps identify what motivates or discourages employees.
The Net Promoter Score PowerPoint Template is a slide deck of 16 layouts and visually interactive designs. The NPS is basically a single question survey method to assess the likability of company, product or services etc. For example, the dashboard, bar chart and horizontal measuring scales to illustrate the three outcomes of NPS calculation. Here, these outcomes are Promoters, Passive and Detractors. The calculation of Net Promoters Score depends on answering the question by scoring it on 0-10 scale. For instance, how likely do they recommend the company/product/service to a friend or colleague. A customer scoring 9-10 are promoters, 8-7 are passive and anything less than and equal to 6 is detractor. Therefore, the net promoter score calculation formula is simply to subtract the percentage of detractor from promoter.
The NPS template presents details to the Net Promoter Score PowerPoint using impressive clipart and infographics. The measuring scale templates assists the audience to distinguish three outcomes through color variation. Additionally, the creative infographic icons for scoring includes emojis and impressive speed meter graphs. Moreover, the weight scale clipart, thumbs up and down and data driven donut graph are exclusive design to calculate NPS. The net promoter score template also contain customer satisfaction concept design to display the retention and referral percentage of employees.
Alternatively, you can download other NPS PPT templates for presentations, fully compatible with PowerPoint & Google Slides.