Customer Development

Step-By-Step Guide to Creating a Viable Go to Market Strategy
Step-By-Step Guide to Creating a Viable Go to Market Strategy

The ultimate goal of any business is to grow and scale over time. Conquering a single market or customer segment is never enough – there’s always room for expanding further. To scale, businesses need to innovate and often innovations involve operational risks. Will investing $X in this new feature actually pay off? What should we […]

How Customer Experience can Make Your Brand Successful
How Customer Experience can Make Your Brand Successful

For a business to run successfully, it is important to have satisfied clients. It is not only the quality of the product or service that matters but how customers perceive a business and if the expectations of the customers are met. This all has a lot to do with what is called Customer Experience (CX). […]

What is a Business Model Canvas?
What is a Business Model Canvas?

Based on the work of Alexander Osterwalder, a Business Model Canvas, or BMC for short, is a diagram used to visualize a business model; it allows structured organization and a quick method of evaluation and reflection on the effectiveness of a Business Models. The Role of the Business Model Canvas Whether it be in small […]