How to Set Up a Winning Customer Success Program
The customer success movement is getting stronger year over year. In 2019, 83% of Customer Success teams increased in size. This year, even more organizations plan to invest in new customer success management programs to ramp up their service levels. But what does customer success mean? We explore it in this article.
3H Personality Theory: Hustler, Hacker, and Hipster for Founding Startups
In this article, we elaborate on the 3H personality types, mention some recent examples, analyze an alternative theory, and in the end, describe how to build the dream team.
Skills Matrix: What it is and Why do you Need to Create One?
In this article, we will explain what a skills matrix is, its benefits, and the difference between a skills matrix and a competency evaluation matrix.
How to Become Great in Public Speaking: Presenting Best Practices
Public Speaking takes a lot of practice and grit, however, it also requires a method that can help you through your presentation. Explore more about this subject in this blog post.
How to Create an Org Chart in PowerPoint
Discover different ways to professionally create an Org Chart in PowerPoint (with templates, examples and a Step-by-Step guide)
What are Affinity Diagrams and How to use Them? (Examples + Templates)
An affinity diagram is used to organize ideas, and opinions, sort through data, and other types of information. In this article, we explore what an affinity diagram is, examples and templates.
TDODAR Decision Model for Making Difficult Decisions Under Pressure
One of the most interesting decision-making models, the TDODAR model, provides an interesting angle on efficiently taking decisions.
Understanding Gen Z: Characteristics, Habits, and Differences from Millennials Explained
Generation Z, Zoomers, iGen, Homeland Generation, Gen Tech… many names are floating around the interwebs to describe the “commonly uncommon” generation of 8 to 23-year olds. So who is Gen Z really? Let’s figure it out together!
Micromanagement: Signals to Avoid It and Become a Better Leader
Micromanagement can turn your company into a toxic workplace that good employees abandon. Most leaders realize this, but few take proactive action towards addressing this issue. How bad is micromanagement? Let’s dig deeper into the matter together.