Questionnaire

Likert Scale: A Quick Guide on Gauging your Customers’ Satisfaction
Likert Scale: A Quick Guide on Gauging your Customers’ Satisfaction

In this article, we present the Likert Scale. We also explore the different types of Likert scales and the advantages and disadvantages of using them in surveys and questionnaires.

Using 360 Degree Feedback in Your Organization
Using 360 Degree Feedback in Your Organization

Many organizations use 360 degree feedback to provide assessment for employees via multiple sources to analyze the knowledge, skill and behavior of employees. It is also known as multi-rater feedback, multi-source feedback, 360 Degree Review and multi-source assessment, since it is used frequently for assessing the performance of an employee and to determine his/her future […]