Customer
How to Set Up a Winning Customer Success Program
The customer success movement is getting stronger year over year. In 2019, 83% of Customer Success teams increased in size. This year, even more organizations plan to invest in new customer success management programs to ramp up their service levels. But what does customer success mean? We explore it in this article.
How to Start Digitizing Your Supply Chain Management
New technological innovations are disrupting every major business sector, and every business process out there. Supply chain management is no exception. Supply chains are becoming more complex, and yet they are still mostly managed using “old-school” methods – manually and with the help of internal proprietary tools. That’s problematic because customers now demand goods and […]