This PowerPoint slide draws attention to the telephone icon. This icon signifies the importance of customer communication in business. Customer communication is the start of a good business relationship among existing and potential customers. It encourages the customers to bring up issues that could be affecting their patronage to your product or service; it also brings opportunities for product improvement and innovation. In addition, a good customer relationship promotes a great potential for business growth through peer recommendations – the most powerful tool for marketing which is also done through communication.
Return to 6 Steps Circular CRM Diagram for PowerPoint.