Value
Value Chain Analysis: A Guide for Presenters
Discover how to construct an actionable value chain analysis presentation to showcase to stakeholders with this detailed guide + templates.
How to Set Up a Winning Customer Success Program
The customer success movement is getting stronger year over year. In 2019, 83% of Customer Success teams increased in size. This year, even more organizations plan to invest in new customer success management programs to ramp up their service levels. But what does customer success mean? We explore it in this article.