ITSM Help Desk Process PowerPoint Template

Customize our ITSM Help Desk Process PowerPoint Template to discuss your strategic vision and plan for developing a successful ITSM system. ITSM is a broader term for comprehensive support for end-to-end software product delivery. It includes support services and activities such as creating, designing, training, and managing change-associated problems. This ITSM PowerPoint template features a schematic diagram showing the strategic working model of the ITSM help desk process created by the directions of ITIL. Professionals can use this presentation template for discussing their strategy with shareholders and clients. Further, it can help elaborate the requirements before the development team to guide them about creating assistance software. All components included in the slides are 100% editable. So, users can easily make any changes to fit their use case. 

The first slide of this ITSM Help Desk Process PowerPoint Template shows a segmented process diagram indicating the major components of the ITSM help desk process. The slide is divided into two sections. The rectangular part represents the major roles (the help desk organization), equipment & communication networks involved (enablers), and the senior board of executives (service review board).  It is connected through arrow heads to the right of the slide that mentions the mission statement, service offer, sponsor, feedback, performance, and terminates on the business or end customers. Presenters can discuss this IT Service Management model and edit the provided text with PowerPoint, Google Slides, and Keynote.

The second slide displays an arrow diagram displaying the service offer and its increasing priority. The infographic icons represent how the service offers increased from employees up to the organization. Certain services are also mentioned alongside the icons. Users can edit the icons and their captions or change the colors. Grab this PPT template and use it in your business presentations!